Way, way back in the early days of the internet (say, like, two years ago!), it was frowned upon to send email messages on behalf of anyone other than yourself. That is still largely true... and perhaps that perception needs to change!


In 2018 and later many businesses and individuals employ services that sensibly (and appropriately) automate all kinds of message delivery. When you receive a text-message confirming that your "pizza delivery" will be there in ten minutes, you can be quite sure that the message did not come from the driver, or even the restaurant... it would have come from a service provider hired to manage those messages on someone's behalf.


With BrokrBindr, you can send email and SMS messages to your clients. You, the mortgage professional, have ultimate control over the content and the link in those messages. BrokrBindr is sending those messages on your behalf, from our servers... and thus, no, the messages did not come from your usual email client.


If your service provider is flagging your BrokrBindr email as somehow inappropriate (or worse... if they are blocking your legitimate emails) you will want to "tell the internet" that your BrokrBindr messages are indeed valid.  This is done with a CNAME.


Contact your email provider. It could be Rogers or Telus or Videotron or Cogeco or others. It could be the company from whom you purchased your domain name. But it must be the company that manages your email. To that provider, simply provide the following information:


The following CNAME records must be created:

Local subdomain:        brokrbindr.YOURDOMAIN.COM
External subdomain:  u4821372.wl123.sendgrid.net

Local subdomain:        s1._domainkey.YOURDOMAIN.COM
External subdomain:  s1.domainkey.u4821372.wl123.sendgrid.net

Local subdomain:        s2._domainkey.YOURDOMAIN.COM
External subdomain:  s2.domainkey.u4821372.wl123.sendgrid.net


**** VERY IMPORTANT:   When the request has been completed by your ESP (email service provider), please contact    support@brokrbindr.com   to tell us the precise domain name for which you created the CNAME records.


If you are interested in learning more about CNAME records, take a look at this technical reference on Wikipedia:

     https://en.wikipedia.org/wiki/CNAME_record